Quality manager training

This training provides getting of the most important knowledge, skills and tools which are necessary for building, implementation, but also for maintenance and improvement of quality management system. Quality manager trainings often take several weeks and for many employees it is impossible, with their high working carrying-capacity, to participate these trainings. They have already mastered much knowledge and skills (for example internal audits execution) so their repeated acquirement becomes ineffective. Modular composition gives possibility to get through whole training, or to choose only one of these modules according to customer’s requirement.

Internal quality auditor module

content of training:

• requirements of standard ISO 9001:2000
• planning, preparation, execution and evaluation of internal audits
• control of records

Analysis and tools for improvement module

content of training:

• analysis of quantity data
• analytical and creative tools and methods

- Paret analysis
- brainstorming
- Ishikaw chart
- risks analysis (small FMEA)
- progressive charts, trends, predictions

• customer satisfaction measuring
• another statistic and management tools

Metrology module

content of training:

• definitions and terms in metrology
• Metrology law no. 142/ 2000
• informative measuring accuracy apparatus
• specifications of calibration intervals
• registration card of measuring accuracy apparatus
• calibration certificate
• calibration inside the company